WE DO NOT SHIP ANY PRODUCTS!
We deliver in the Great Smoky Mountains area of East Tennessee. Pigeon Forge, Gatlinburg, Sevierville, Townsend, Wears Valley, .Pittman Center, Cosby and some areas of Lake Douglas.
How do I place an order?
Scheduled Deliveries– $20
We deliver your groceries to you when you want them! Let us know your desired delivery date & time in the notes section. You can schedule your delivery for as soon as the next day or as far in advanced as you would like to. You must order by 6:00 pm the day before you need your groceries delivered. Late arrivals are accommodated if possible.Complete your order online and submit payment. That’s it! We will confirm the details and deliver your order directly to your cabin, hotel or condo. On the day of delivery you will receive a text confirming your delivery time.
PreArrival Deliveries – $25
You must order at least 3 days in advance . Tell us your arrival date and approximate time you plan on being at your cabin, the cabin name and address, note whom you’re renting the cabin through and a local number to their office if you have been provided one. Contact your rental company and inform them that you will be having your groceries delivered. They usually make a note of this on your reservation. We cannot make deliveries until housekeeping finishes usually around 3:00 pm. Because of this we do not guarantee that your delivery will be completed before 6:00 pm. We do our best to accommodate your schedule.
Complete your order online and submit payment.That’s it! We will confirm the details and deliver your order directly to your cabin, hotel or condo.
Can I cancel my order?
No cancellations are allowed after you have received a confirmation that your order is processing. We are personal shopper’s NOT a grocery store. Once we begin your order the grocery store will not issue a refund to us, so we cannot make refunds. We do our best to accommodate every request If you need to make any changes to your order please email us at firstname.lastname@example.org.
What are your delivery hours?
We schedule our deliveries between the hours of 8:00 am and 8:00 pm Monday through Saturday. 12 noon – 6:00 pm Sunday
Do you charge sales tax?
Yes. Sales tax is added at checkout.
What forms of payment do you accept?
We use PayPal the industry leader in online secure payment processing. They accept Visa, MasterCard and direct drafts from your bank account. You do not need to have an account with them to use this payment service.
I have received an incorrect item or something is missing what should I do?
Your satisfaction is guaranteed. We promise to make it right on every order, every time. If you have a problem with your order please email us at email@example.com
What happens if something is out of stock?
If an item is out of stock we will replace it with an item of similar or higher quality for the original purchase price or refund in full your purchase price if an item is discontinued or sold out.
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We are closed on the following holidays:
•Thanksgiving – November 22, 2018
•Christmas – December 24, 2018 1:00 pm through December 25, 2018
•New Year’s Eve – December 31, 2018 3:00 pm
•New Year’s Day – January 1, 2019
•Easter – April 1, 2018
•Memorial Day –May 28, 2018
•4th of July – July 4, 2018
•Labor Day – September 3.2018